People/Religion
The Balinese are one of over 300 ethnic groups in Indonesia. The majority of the population adheres to Agama Tirtha, which translates to religion of the holy water. This unique Hinduism is formed as a combination of existing local beliefs and Hindu influences from mainland Southeast Asia and South Asia.
Language
The most widely spoken languages in Bali are Bahasa Indonesia (official national language of Indonesia) and Bahasa Bali, the local dialect. English is widely used around the island.
Weather
The weather in Bali is generally hot and humid throughout the year. Temperature ranges from 24 - 32 degrees Celsius (75 - 89 degree Fahrenheit). Bali has two distinct seasons. Rainy season occurs generally around November through April. Precipitation falls mainly during the late afternoon and early evening hours. Dry season generally occurs around May through October.
Dress Code
Cotton or lightweight clothing is suitable for daywear. Light cotton, viscose or silk clothes are most comfortable to wear in this warm climate (linen is usually too heavy). It is preferred to avoid immodest clothing when visiting temples.
Time Zone
UTC+8
Currency
The local currency is Indonesian rupiah (Rp). As currency often fluctuates, we recommend that you check the rate prior to your departure to Bali. Currency exchange service is available at the hotel's Front Desk. You could also change your money or traveler’s checks at banks and local money changers. ATMs are available in major tourist areas. Generally, credit cards and traveler's checks can be utilized at major hotels and restaurants, however, please be advised that there are few tourist areas that only accept cash.
Custom
You may only bring in to Indonesia a maximum of 200 cigarettes or 50 cigars or 100g of sliced tobacco, as well as two liters of alcohol. Narcotics are strictly prohibited.
VISA
Indonesian Government grants visas on arrival to 63 countries, whose citizens can purchase their Tourist Visa upon arrival at the airport, without applying in their home country first. The fee for this visa, payable upon landing, is US$ 10 for a 7-day visa and US$ 25 for a 30-day visa. Citizens from countries not included in the Visa on Arrival scheme must apply for a visa before arriving in Indonesia. Please contact the Indonesian consulate in your country for further details.
Phone
- Country Code: 62
- City Code: 361
- International Calls: Dial 001 before the country code
- Local Directory Assistance: 108
Electricity
220 - 240 AC/DC voltage
Public Holidays
- New Year’s Day:2009/01/01
- Chinese New Year’s Day:2009/01/26
- The Prophet Birthday:2009/03/09
- Nyepi Day:2009/03/26
- Good Friday:2009/04/10
- Easter:2009/04/12
- Waisak Day:2009/05/09
- Ascension Day of Christ:2009/05/17
- Lailat Al Mi’raj:2009/07/20
- Independence Day:2009/08/17
- Eid Al Fitri:2009/09/21
- Eid Al Adha:2009/11/27
- Islamic New Year：2009/11/18
- Christmas Day:2009/12/25
Emergency Phone Numbers
- Police:110
- Fire Department:113
- Ambulance:118
- Denpasar Search and Rescue Office:115 or 751 111
Tourist Information
Bali Tourist Authority:
- Telephone:+62-361-222-387
- Fax:+62-361-226-313
Typical Business Hours
- Office:09:00–17:00
- Banks:08:00–14:30
- Shopping Areas:10:00–22:00
Tipping
Tipping is not expected, though welcomed. Most restaurants and hotels include a service charge in the bill.
Airport
Ngurah Rai International Airport
- Distance to Resort:10 kilometers (6.2 miles)
- Journey Time:15 minutes
How to Make a Reservation
To make an online reservation, go to the "Rooms & Villas" page under the Resort heading. For telephone reservations, please contact +62-361-702-222.
Cancellation Policy
To cancel or to make any changes to your reservation, please click here to email us or contact +62-361-702-222.
* Your e-mail software will open, so please provide your information and send the message.
[Fist Name/ Last Name/ E-mail/ Home Phone/ Mobile Phone/ Inquiry]
* If your e-mail software does not open, please send us your request at:
reservation@ayanaresort.com
Credit Card Payment
AYANA Resort and Spa accepts the following credit cards:
- VISA
- JCB
- MasterCard
- AMEX
- Diners Club
Check in/Check Out
- Check-in Time: 15:00
- Check-out Time: 12:00
Airport Pick up and Drop off Service
A choice of pick-up and drop-off by Toyota Kijang, Toyota Alphard and Mercedes Benz is available. Please click here for more information about airport pick-up and drop-off services.
Transportation Service
A choice between Toyota Kijang, Toyota Alphard and Mercedes Benz vehicles is available for transportation around the island.
- Toyota Kijang: US$ 25 nett / hour
- Toyota Alphard: US$ 30 nett / hour
- Mercedes Benz: US$ 35 nett / hour
The resort provides complimentary round-trip shuttle bus service to Kuta three times every day.
- From Hotel to Kuta: 10:00 / 13:00 / 15:00
- From Kuta to Hotel: 10:45 / 13:45 / 15:45
* Taxis are available from the hotel upon request.
Internet Service
Wireless internet access is available throughout the resort. Your room/villa connection enables access in all public areas including Main Lobby, Cliff Villa Lobby, restaurants and upper swimming pools.
Guest Rooms/ Villas High-Speed Internet
- Rate per hour: US$ 6 + 21% tax/Service
- 24 Hours: US$ 18 + 21% tax/Service
WiFi Prepaid Card
- Rate per hour: US$ 8 + 21% tax/Service
Please enquire at the Business Center (info@ayanaresort.com) for pre-paid cards enabling access in public areas only, and for meeting and conference room connections.
Breakfast
Please click here for more details about breakfast. Club Room guests have access to our Club Lounge to enjoy complimentary breakfast.
Rooms for Meetings and Conferences
AYANA Resort and Spa's meeting rooms can be utilized for business purposes, private functions and wedding receptions. Please click here for more information about event arrangements.
Children's Program
AYANA Resort and Spa offers various programs for children. Please click here for more information.
Resort Brochure
You can download AYANA Resort and Spa brochures at the links below:
